Customer Support


Mon-Fri: 9:00a to 5:30p Eastern Time

Contact Us

Corporate Office / Warehouse
3000 Pacific Drive, Norcross GA 30071
Mailing Address - Po Box 1828, Norcross GA 30091
Tel: 770.300.0900, Fax: 770.300.0094
Web Help:
Fax Orders: 770.300.0094

How to Order?

  • Features the entire running line in vivid color-correct beauty.
  • Shop by Collection, Construction, Design, or SKU in a compact, convenient format.
  • It’s free to you. To order, call 888.425.7847
  • Peruse the entire Amer line, or get specific and search by color, collection, size, and more!
  • A specials section makes easy work of shopping discontinued and discounted styles.
  • Amer’s flagship showroom in Atlanta’s AmericasMart Bldg. 1 is open on week days 10:00a to 4:00p (and other times by appointment) to serve up fresh inspiration and great rug solutions. The entire running line is available for viewing.
  • The entire running line is also available for viewing at semi-annual tradeshows in Atlanta (AmericasMart Bldg. 1), High Point (Showplace), Las Vegas (LVWMC Bldg. 2), annually in New York and Hannover, and daily at our home showroom in Jaipur

Questions? We’ve Got Your Solution

Amer wants to be your area rug solution, and we strive to provide the highest level of customer service possible. Please contact us at our toll-free number (888.425.7847) to speak with one of our customer service representatives between 9:00a and 5:30p daily, Eastern time. You can also contact us with questions via email

Place your Order

To place an order, please fax a written purchase order to 770.300.0094 or email us your order to so that we may accurately fulfill your request.